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To close your account please let us know, either by emailing hello@flyingflowers.co.uk or completing a contact form.

While no site is 100% secure, all ‘My Account’ and ordering pages are encrypted to ensure all your personal information is kept as secure as possible. You can identify this when ‘https’ appears in ...

If you signed up before June 2017, you’ll need to set up a new account, sorry!

Once logged in, click ‘My Address Book’ and navigate to ‘Add new contact’. You will then be asked to fill in the details which you can save securely for next time you order.

Don’t worry, click the ‘Reset Password’ link on the My Account login page.

To sign up, visit the my account sign up page and create an account.

My Account is a great way to store all your order details when placing a delivery with us. It makes placing future orders much faster and it provides a reference to your complete order history. My ...

All our bouquets come with a 7-day freshness guarantee — and many of our flowers last even longer! For example, carnations can stay fresh for 14 days or more with the right care. To help you get th...

We include a hydration pack with all our bouquets to help keep them fresh in transit. However, if your flowers arrive looking a little thirsty — don’t worry! Just give the stems a trim and place t...

All our fresh bouquets are arranged by hand and packaged in our signature Flying Flowers box. Find out more about how your flowers arrive.